Shipping policy
We offer the following shipping options Australia wide:
For orders over $350 we offer the following:
FREE shipping using Australia Post - Standard with tracking
For orders under $350 we offer the following:
$10 shipping using Australia Post - Standard with tracking
Express Post is offered on all items excluding large items as per below for $15 Australia wide.
For large heavy items like Beach Umbrellas, Beach Tents and Beach Chairs we charge a flat rate of $25 using Australia Post or courier. We don't offer Australia Post Express with large items.
Dispatch and Delivery Times
Standard Deliveries
All processed orders will be dispatched within 1-2 days of you placing your order during the week often the same day. If you place an order on the weekend it'll leave on the Monday.Â
Our dispatch centre is located in Byron Bay in Northern NSW. Estimated delivery times from day of dispatch are as follows for Regular Eparcel:Â
Eastern Seaboard - 1-3 days.
TAS, SA and Perth - 2-4 days.
NT and rural WA - 5-10 days.
Express Deliveries
If you live in a major city on the Eastern seaboard Express deliveries are normally next day delivery from day of dispatch if it occurs before 2pm. If you're SA or WA expect 1-4 days extra.Â
We make NO guarantee that your item will arrive within a certain time frame only that we will dispatch within 1-2 business days from your order date.
Normally Express deliveries are much quicker than standard post.
Please note these are estimated times and are not our guarantee - only a guideline from Australia Post. Deliveries will not occur on Public Holidays either.
Some Express deliveries will be sent via a courier especially if you're in a remote location - these can take longer and we have no control over this time frame.
International Orders
Please hit the contact us button to obtain a quote for international shipping and include in that form the item/s you wish to purchase, the country and postcode you wish for the item/s to be sent.
Please note
If you provide us with an incorrect postal address and the item is returned to us you will be required to pay the postage back to you. If you decide then that you don't want the item you'll be able to obtain a refund less the $5 re-stocking fee and all postage charges we incur.Â