Shipping policy

 

Charges

We offer the following shipping options Australia wide:

For orders over $350 we offer the following:
FREE shipping using Australia Post - Standard with tracking

For orders under $350 we offer the following:
$10 shipping using Australia Post - Standard with tracking

Express Post is offered on all items excluding large items as per below for $15 Australia wide.

For large heavy items like Beach Umbrellas, Beach Tents and Beach Chairs we charge a flat rate of $25 using Australia Post or courier. We don't offer Australia Post Express with large items.

Dispatch and Delivery Times

Xmas Deliveries

We make no guarantees for your order arriving before Xmas! We do offer the promise that your order will leave same or next business day. We use Australia Post. Their guidelines are as follows:

Orders placed on or before Dec 19 will arrive before Xmas using standard registered post. Orders using Express Post have until Dec 22 to place. 

Items sent to and from Perth and Darwin with Parcel Post and Express Post need to be lodged by 13 December to be delivered by Christmas.

PLEASE NOTE - this is a guide from Australia Post and we believe these dates are correct if you live on the Eastern seaboard. If you're rural or SA - we'd add an extra day or 2.

Normal Deliveries

All processed orders will be dispatched within 1-2 days of you placing your order during the week often the same day. If you place an order on the weekend it'll leave on the Monday. 

Our dispatch centre is located in Byron Bay in Northern NSW. Estimated delivery times from day of dispatch are as follows for Regular Eparcel: 

Eastern Seaboard - 1-3 days.

TAS, SA and Perth - 2-4 days.

NT and rural WA - 5-10 days.

Please note these are estimated times and are not our guarantee - only a guideline from Australia Post. Deliveries will not occur on Public Holidays either.

International Orders

Please hit the contact us button to obtain a quote for international shipping and include in that form the item/s you wish to purchase, the country and postcode you wish for the item/s to be sent.

Please note

If you provide us with an incorrect postal address and the item is returned to us you will be required to pay the postage back to you. If you decide then that you don't want the item you'll be able to obtain a refund less the $5 re-stocking fee and all postage charges we incur.